Business ProfileforGame Show Battle Rooms - Columbus

I had a booking for noon on 5/11/25 for the classics game show room. I called the general customer service line earlier to make a complaint about the questionable behavior of your game show host, ***** before I post this complaint online. I understand that when you go on a game show, the host will poke fun at you. I get it. Some banter like that is needed to maintain a light and fun atmosphere. However, ***** went too far. If I would have been near ***** and heard him say some of the things he said to one of my friends, I would have walked out. One of the participants today, a good friend of mine, elected to wear a mask today to protect himself from COVID-19. When ***** saw him wearing the mask while he was trying to answer a question, ***** said, “I can hear him. He’s muzzled.” If he would have stopped there with his comments, I wouldn’t be upset. It’s what I was told he said next that really made me livid! When my good friend was walking up to spin the wheel, ***** called my friend a “gimp“ followed by, “Sorry, mask joke!” Now, I know exactly what ***** was referring to. He was referring to the film “Pulp Fiction” and a gross character in that film known as the gimp. I’m getting even angrier as I type this out because we paid a decent amount of money to your company today just for one of your “hosts” to completely embarrass and degrade someone who is very special to me! If he wants to wear a mask, that’s his right. There’s nothing wrong with him, and I don’t appreciate the implication that my friend is wrong for choosing to wear a mask. I’m just so disgusted by *****’s completely outrageous and uncalled for behavior! If this is the kind of behavior you support from your “hosts,” then I will never set foot inside one of your locations again! I want someone to respond to me or call me to talk to me more about this. I was offered a free show as a response but have no interest in returning for fear of the exact same thing happening and for logistic reasons.