Business ProfileforEco Plumbers, Electricians, and HVAC Technicians

called eco plumbers on 5/8 to look at a hot water heater that smelled like it was leaking gas. Tech said it would be best to replace it which cost 3200 and they said if that didn't fix the smell of gas they would check for leaks. During the installation of the water tank the eco plumber tech seth broke the gas shut off valve on the meter outside the house causing gas to violently leak and spray out which prompted the gas company to evacuate the house for towards of an hour. The gas company arrives and fixs the issue with the meter and files a report which is on file at Columbia gas detailing what happened. During this whole ordeal we overheard the other eco guy here tell seth that he should not have done that. But we did not hear an apology during this whole thing oddly enough. The gas company fixs the leak caused by eco and advised there's another in the house somewhere. 2 more eco guys show up to find it and several hours later we get 2 different quotes for 3 thousand and 5 thousand from kevin. We call the next day to see if there's any kind of help we could get for all the trouble caused by the eco techs would have gladly taken a refund or a discount on one of the quotes offered at the time however the rep on the phone told us it would have to get approved by eco managers and they would call back. It's been a week and I have attempted to reach out to eco several times to be told the same thing the managers will call you back. The only call back they did was a sales representative trying to follow up on the quotes we got from Kevin. The gas has been off almost a week at this point mind you which eco is aware of. I go with another plumber for the repairs which cost about half of what wasquoted by eco and required far less demolition to the house. Finally speak with a manager named will who says it wasn't they're fault and there's nothing they can do. This has legitimately been a nightmare