Business ProfileforRhino Shield Columbus

Description: I contracted with Rhino Shield to Paint a Gazebo and other structures and then the house. I asked for 1 to be billed under our business so they wrote 2 seperate contracts with 2 separate deposits. The gazebo was completed in 2021 and I finally just a month ago got them to come back and fix it as it was peeling and had been peeling since the beginning of 2022. In the meantime the other project was put on hold because the home was cedar and there were so many boards that needed replaced at their cost that it didn't make sense to replace the rotted boards. Literally half of the house would have needed to be replaced. So we replaced with a vinyl siding and Tom B*** quoted me a price to paint my trim using my $2000 deposit and I would pay an additional $1900 this was on June 24th 2022. Months of trying to get this scheduled and was told Chris would call me. I called and texted Tom frequently from June to Oct 27th asking for this Chris guy call me. I started up again in March. I called the office and asked Chris to call me. I told the foreman who spoke english for Chris to call me. They were at my house daily for a week. I asked him daily. He said he told him. Tom B*** said he told him. He has ignored me and wants to honor the contract despite the condition. They were counting on replacing all those boards at an added cost. At this point since he won't honor what the other owner Tom, offered which was use the $2000 deposit plus the $1900 and have them paint my trim, then I just want my deposit back. Refusing to talk to me is childish and the other owner is differing everything to Chris, so I do not want to deal with this anymore.