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          ServPro of Bowling Green West Lucas County has 1 locations, listed below.

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            Business ProfileServPro of Bowling Green West Lucas County

            Fire Damage Restoration
            BBB accredited business

            Contact Information

            1632 Holloway Rd

            Holland, OH 43528-8609

            Get Directions
            Visit Website
            (419) 867-8678

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/22/2022

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            1632 Holloway Rd, Holland, OH 43528-8609
            BBB File Opened:
            5/29/2009
            Years in Business:
            20
            Business Started:
            5/1/2004
            Business Incorporated:
            5/8/2012
            Accredited Since:
            7/22/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            9
            Alternate Business Name
            • AAA Restorations, LLC
            Contact Information

            Principal

            • Mr. Michael Buck Sr., Owner

            Customer Contact

            • Mr. Michael Buck Sr., Owner
            Additional Contact Information

            Fax Numbers

            • (419) 867-8637
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/23/2022

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kareena L

            12/16/2023

            My interaction with ServPro was nothing short of a nightmare. Not only did the employees fail to provide the expected service, but they also crossed a line by stealing over $6000 worth of my belongings, including all of my rings. Trusting them to handle my property was a mistake that cost me dearly.To add insult to injury, when I reached out to the owner seeking assistance and resolution for this egregious act committed by their employees, I was met with utter indifference and a complete refusal to take responsibility after he said he would make things right. Their lack of concern and unwillingness to address the situation speaks volumes about their commitment to customer satisfaction and basic ethics.I cannot emphasize enough how disappointed and let down I am by ServPro. Their negligence in hiring trustworthy staff and their dismissive attitude towards customer grievances is inexcusable. I strongly advise anyone considering their services to think twice before entrusting them with anything of value. This experience has left me not only out of pocket but also deeply distrustful of this company and their practices.

            ServPro of Bowling Green West Lucas County Response

            12/19/2023

            We have been fully cooperating with *******'s allegations. The story she tells is wraught with inconsistentcies and speculation. If an investigation is conducted to be valid it should include all angles including the homeowners, neighbors and family members to rule out fraud and extortion. None of this has happened. She has resorted to defamation and cyber bullying until somebody writes her a big check because she wants one. We have communicated our willingness to cooperate with theses allegations repeatedly, although it seems she doesn't want to follow the proper channels to address her allegations.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Northwest/West Central Ohio and Southeast Michigan

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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