Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Coffee Run Farm has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCoffee Run Farm

    Dog Breeders
    BBB accredited business

    Additional business information

    Additional Info:
    According to information in BBB files, Mr Robert Miller is also named as the Owner of Benton Roofing Co LLC.  A separate Business Profile is available for Benton Roofing Co LLC at www.bbb.org/canton.  
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/13/2019

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers dog breeding and sales of mini Australian shepherds. 

    Business Details

    Location of This Business
    7577 Township Road 551, Holmesville, OH 44633-9799
    BBB File Opened:
    12/28/2017
    Years in Business:
    18
    Business Started:
    1/1/2006
    Accredited Since:
    12/13/2019
    Licensing Information:
    • US Dept of Agriculture

      Animal & Plant Health Inspection Service

      APHIS Customer Service Center

      1-844-820-2234

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Robert Miller, Owner
    Contact Information

    Principal

    • Mr. Robert Miller, Owner

    Customer Contact

    • Mr. Robert Miller, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    I purchased a mini Australian Shepherd puppy in September from Coffee Run Spring at ****** Farm in Ohio through the website *******.com. My puppy came with all of the usual health paperwork indicating she was checked by a vet and in perfect health. However, my vet subsequently diagnosed her with a heart murmur. I informed the breeder, Marisa ******, because the paperwork expressly stated she did not have a heart murmur. Marisa responded that she assumed my puppy was a cherished part of my family and I did not want to return her in accordance with the health guarantee. Of course I did not. Marisa asked for my vet records showing the murmur and essentially said she would tell her vet to do a better job in the future. She minimized the condition and the advice of my vet who indicated surgery may be necessary, saying she has a family member with a heart murmur and it is not a big deal. I cannot say if this was the fault of the vet or breeder but I assume a reputable breeder uses a qualified vet who checks the puppies numerous times and will find any health conditions. Marisa also did not have my puppy re-checked right before going home (though her posting indicates this is part of her procedure) which may have caught the murmur that was previously missed. I was devastated by this news and upset at Marisa's response. I will hope this was a horrible mistake that the vet missed this issue and not something more nefarious, though Marisa's minimization of the issue gives me great pause. Just days before corresponding with Marisa, I declined another puppy from a more reputable breeder whose vet had diagnosed that puppy with a heart murmur and offered him to me at a discounted price. Upon advice of my vet, I decided a puppy with a heart murmur was not right for my family (including 3 other dogs) and continued to look for a healthy puppy. Ultimately I ended up purchasing a much more expensive puppy, believing her to be healthy, with the exact same health condition.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christie E.

    5 stars

    07/04/2022

    We love our family doodle ! She has been with us for over three years now and she is healthy and happy . Thank you !

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.