6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Phil T
1 star02/22/2024
Absolutely a joke. Son received a battery operated ride on toy for Christmas, cold weather in ohio so wasnt put together right away, and he can't even ride it because the connector is broke and the company won't do a thing about because it is out of their 90 day policy window. Company really needs to take things like that into consideration when toys from them are bought. He is bummed out to say the least.
Little Tikes Company Response
02/23/2024
Sorry to hear of your experience, from what I can see we placed an order for the part needed and it should arrive within the next 7-10 business days.Review from Breanna T
1 star07/16/2023
Ordered the Foamo 3 in 1 water table, the motor on the foam maker stopped working within weeks. Have emailed customer service multiple times with no reply ever.Little Tikes Company Response
07/18/2023
We are sorry to hear of your experience with the Little Tikes FOAMO 3-in-1 Water Table. Please contact one of our Little Tikes Customer Service Managers at ***************** so we can assist you. Thank you!Review from Marilyn M
1 star05/24/2023
Paid for product Did not receive item! I have contacted them via email several times with no responseReview from Pamela F
1 star01/31/2023
I am attempting to cancel the order I just placed and am not being allowed to do so. Charged order through Pay Pal and attempting to cancel payment to someone name *******************************, which is not the company Little Tikes. This is fraud.Review from Melissa T
1 star11/29/2022
They are a scam paid 4 product. never recieved. Not happyReview from Pam R.
1 star07/29/2022
To say I am disappointed with Little Tikes is an understatement. We purchased the ************ waterslide on clearance for our grandson. In setting it up we noticed a hole at the seem something that the patch would not fix. Now mind you were are grandparents and would not allow him to use it his hand or foot could have gotten caught ** in it and there is water that fills below. It could be deadly.. I called explained the situation and they had me take pictures to send them which I provided. I however didn't have my receipt which didn't seem to be an issue with the response I received. The response stated to take a closer picture of the hole. Now mind you we had already taken it down and its not a very simple task to put it back ** which I explained in my response back to them. Little Tikes has always been our go to for as as long as I can remember. And have always been a loyal customer through the years. Anything we have always purchased has been top notch until now. I am very disappointed in this situation. And will have to think long and hard about ever purchasing Little Tikes in the future. Little tikes has always been a name you could trust but not anymore.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.