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Desperado's LLC has 1 locations, listed below.

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    Business ProfileforDesperado's LLC

    Meal Prep

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6857 Lima St, Huntsville, OH 43324
    BBB File Opened:
    2/19/2020
    Years in Business:
    15
    Business Started:
    12/31/2008
    Business Management
    • John Wackerman, Owner
    Contact Information

    Principal

    • John Wackerman, Owner

    Customer Contact

    • John Wackerman, Owner

    Industry Tip

    BBB Tip: Choosing a meal delivery service

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Sandra D

    1 star

    03/03/2024

    PSA. Went to Desperados Bar & Grill today for what was supposed to be a nice, finally warm day, lunch. After waiting over 10 minutes to place our drink order, it was another 10 before they were delivered. Another 10 or 15 before she came to take our order. We were thinking, at this point, this was probably not going to end well. After being told we could not order our burgers well done ("WE DON'T TAKE SPECIAL ORDERS WE DON'T DO THAT HERE, THEY ARE ALL WELL DONE!!!"), our hamburgers were delivered 30 minutes later, raw. In the words of ****** ******* IT'S RAW! ***** has a medium steak delivered, raw. It was PURPLE. Ewwww The server seemed SO put out when he returned it and asked for it to be cooked. So they put his steak back on the grill. Next to other steaks. The same steak he just took bites from. Is that a health violation? I dunno but it's WRONG. Our server clearly had her dog die that morning because she was literally the most miserable human being on earth today. Literally. Miserable. She may have spit in our food, she hated serving us that badly. Then she switched credit cards and gave us someone else's card and bill. That was a charging/voiding/recharging debacle to put the cherry on top of our day. You've forever lost our business.*

    Desperado's LLC Response

    03/04/2024

    Very busy day for us and short staffed. These were terrible customers from the start. Their server was running her tail off and they treated her badly! We do not serve raw burgers! These are the type of customers you don’t want to return! We served over 300 people that day and most were very understanding about being short staffed! But there will always be someone that acts like this!

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