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Find a Location

Quality Inn Huron has 1 locations, listed below.

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    Business ProfileforQuality Inn Huron

    Hotels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2119 Cleveland Rd W, Huron, OH 44839-1006
    BBB File Opened:
    9/18/2017
    Number of Employees:
    1
    Additional Contact Information

    Fax Numbers

    • (419) 433-5359
      Primary Fax

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Dates stayed July 22 thru July 24th 2022. Was quoted $572.89.. but was charged $581.01 and $22.74 on July 22nd... Hotel name the Rodeway Inn but all charges and paperwork says quality Inn. After making a formal complaint to choice hotels.. there has been 2 attempts to charge $250 and $100 on July 27th, 2022. Complaints about hotel was the a/c wasn't working, I figured out issue wasn't plugged in. The fire alarm went off at 11:30 pm. I took the battery out of it. The room was dirty. The mattress were wrapped in plastic not bed protective.. there was a terrible smell like wet dog/weed throughout the hotel. There was no breakfast as advertised. The pool looked like jello, couldn't see bottom of pool. The carpet is stained and dirty throughout the hotel. Place is not suitable for people staying there. Called choice hotel to find a different hotel immediately after check in. When hotel got complaint the next day he (**** *****) locked us out of our room. Yelled at me when got key card reactivated. Said because I made complaint to choice hotels he would be charged a fine and whatever that fine is he will find something on us to charge us. He (****)called my personal phone at 11:30 pm saying we were loud. We were all sleeping. In his reply back to my review/complaint to choice hotels accused us of being drunk and tempering with fire alarm And threaten me that I will go to jail for 6 months. In email received from **** says drunk, smoking in room, noise, and fire alarm. Which all is untrue and gives no reason to attempt to charge additional charges. Reading reviews online there is close to 300 bad reviews about the smell, uncleanness, bugs, and unauthorized charges.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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