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ComplaintsforCasey's Continuous Gutters and Metal Roofs
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Complaint Details
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Initial Complaint
03/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
About a year ago I hired ***** to install vinyl siding and a metal roof to my home. He and his crew were unprofessional, made numerous small mistakes and left a big mess behind. I don't know anything about roofing but another contractor recently advised me ***** installed the drip edge over the roofing instead of under it and this is the worst thing that possibly could be done. This, he told me, will cause water to run down behind my gutter and rot out my facia and rafters. I texted ***** a photo and explanation. Three days later and he's given me no response at all.Business response
04/08/2022
My name is Casey G. I own the company Casey's Gutters & Metal Roofs.
**** ****** called me to measure his Rook and give him an estimate. That's what I did. My girlfriend was learning how to place orders and help me. Well, he seen her and fell in love. So I didn't hear anything else from him. A couple months later I found out my girlfriend was embezzling money out of my business bank account so I left her. Well I didn't hear anything else out of **** ****** for a few months.Apparently I didn't have big enough t*****s to get the job. So he hired my ex girl friend. By this time she had started a company called ******** ***** Roofing. I don't know the details but the job never got done. So now he calls me back and he says ******** ***** Roofing took his money. He should have hired me to start with. So I felt bad for him and put his roof on for the price of materials. I did the siding for free too, cost of materials.
When I put the metal roof on his house I put drip edge on, metal roofing on, new bolts, new screws, new trim, I put ice guard trim on the roof and he called me the other day. He said he had a roofer up there at his house and the roofer said I put the drip edge on top of the metal. Shows you what his roofer knows. Nothing that's not drip edge it's ice guard trim. And I did him a perfect job practically for free and the a*****e turns me in? B******T! You can call me if you want to.
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.