ComplaintsforAllyn's Jewelers
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Complaint Details
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Initial Complaint
03/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took my engagement ring into Allyns jewelers and asked for a pricing ESTIMATE. They told me I should hear something back in a week. Over two weeks go by and I call to see where they’re at pricing it. They then informed me that it just came back in and was fixed. They said I can come pay the $160 and pick my ring up or do payments as a lay away option. After telling the manager that it was just suppose to be an estimate, she then replied “I forgot to write estimate down on the paper so we just went ahead and fixed it.” They didn’t give me an option to look elsewhere at prices but instead forced their business upon me. Sounds more like a $160 dollar mistake on their end.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.