ComplaintsforHumble Renovations LLC
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Complaint Details
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Initial Complaint
10/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
WE contacted Jim S****** the last week in March. We gave him a down payment of 12,500. He stated they would be done in 2 weeks. They did not come back until the end of August. They finished the job in Sept. Upon finishing we knew they needed to come back and check something out. We gave them the final check because that was what we are supposed to do and requested them to come back. September 21 I sent him a text and he said next week. Not heard from him.. They left ruts in our yard. Our driveway is worse than when they started. They dumped extra concrete in our yard and part in our neighbors. They put a dent in the back of the garage..When I asked Jim if he knew it there was no answer. Our garage door is sluggish. The concrete job is horrible. Inside the garage the concrete is all broken up along all 4 walls. The apron, which we paid 3,800 extra for looks unfinished around the ends and one of his men left boot prints in it. Kevin told us he would put seed in and hay on it but its still dirt.. Jim said he would do our driveway and rocks for 700.00.. It is really upsetting that we spent so much and its not like it should be. We got 2 reviews from people we know that they did good work,, one of which was our dentist...I guess he needed Dr in front of our names. We have waited so many years for a garage and it eats at us that it should be better.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.