3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Julie F
4 stars06/16/2024
My family has been members for some time now. Yes we went through the speech and thought this sounds great! At first we thought we made a mistake; however, that is so far from the truth! We found a whole new circle of friends/family that would do anything to help or make you feel welcome ??. You cannot put a price on that! All the staff are wonderful! From the office to maintenance and even the owner you cannot ask for a more friendly group!! I have been to other campgrounds and have never felt as welcomed as I do at Millbrook. I just want to say thank you for showing up what camping is truly about, spending time with great people and having great food and making a lifetime of memories!!Review from Jenn S
1 star01/22/2024
This place is a total scam!! Everything they told us was lies just to get our money to build there park a then charge extra an up there fees an add more fees!! Totally should be ashamed of themselves! I tried calling to work something out with them an no help or call back . I was done! They also lie a sent my account to collection a put on my credit report that we owed them 4800$ ! An stated we opened an account with them sept 2023!! Lies!!! We had an account in march of 2021! Each time I check my credit report, they keep adding fees, which is killing my credit they need to be stopped!!!
Millbrook Resort Response
03/24/2024
We want to assure you that we are not a scam. However, it seems there may be a misunderstanding regarding your account. According to our records, there is an outstanding balance owed, and your account has been sent to the collection agency. Please contact them to resolve this matterReview from Roger D
1 star06/06/2023
I am a long time member up to date on my fees which go up most every year.recently my wife got cancer and became disabled.I called Millbrook several times inquiring if the campground was ads compliant?they told me they were privately owned and did not have to comply but I 0would have to e mail the owner as I did 2 x with no response.is have been a loyal member and this is how they treat you! Total scamMillbrook Resort Response
03/24/2024
Thank you for reaching out and sharing your concerns. We are deeply sorry to hear about your wife's health challenges and empathize with the difficulties you both must be facing. Regarding ADA compliance, we understand your frustration and want to assure you that we take all inquiries seriously. While we are a privately owned establishment, we strive to provide inclusive and accessible facilities to the best of our ability. If there's anything we can assist you with or if you have further concerns, please don't hesitate to reach out to us directly. Wishing you and your wife strength and comfort during this challenging time
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