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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Premier Pups LLC

          View full profile
          Location of This Business
          13298 Miller Rd, Johnstown, OH 43031
          Email this Business
          BBB File Opened:
          7/25/2016
          Years in Business:
          6
          Business Started:
          8/6/2017
          Accredited Since:
          8/13/2018
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          Hours of Operation

          Primary

          M:
          9:00 AM - 5:00 PM
          T:
          1:00 PM - 9:00 PM
          W:
          9:00 AM - 9:00 PM
          Th:
          9:00 AM - 9:00 PM
          F:
          9:00 AM - 5:00 PM
          Sa:
          10:00 AM - 5:00 PM
          Su:
          12:00 PM - 5:00 PM
          Business Management
          • Lacie Schnars, Head of Logistics
          • Troy Clements, President/Owner
          • Daniel Weston, Head of Customer Relations
          Contact Information

          Principal

          • Daniel Weston, Head of Customer Relations

          Customer Contact

          • Daniel Weston, Head of Customer Relations
          Additional Contact Information

          Phone Numbers

          Email Addresses

          Additional Business Information
          Additional Info
          On 6/9/20 a consumer reported that he bought a puppy from a website that, according to the business, was apparently created by scammers. The scam website is very similar to the real one. Please use only the website for the business that appears here in this company's BBB Business Profile. 
          Serving Area

          United States

          • AK
          • AL
          • AR
          • AS
          • AZ
          • CA
          • CO
          • CT
          • DC
          • DE
          • FL
          • GA
          • GU
          • HI
          • IA
          • ID
          • IL
          • IN
          • KS
          • KY
          • LA
          • MA
          • MD
          • ME
          • MI
          • MN
          • MO
          • MS
          • MT
          • NC
          • ND
          • NE
          • NH
          • NJ
          • NM
          • NV
          • NY
          • OH
          • OK
          • OR
          • PA
          • PR
          • RI
          • SC
          • SD
          • TN
          • TX
          • UT
          • VA
          • VI
          • VT
          • WA
          • WI
          • WV
          • WY
          Service Type
          Products and Services
          puppies
          Payment Methods
          • All Major Credit Cards, Paypal, Cash
          Refund and Exchange Policy
          • According to information provided to BBB on Aug. 20, 2017 by Dan Weston - the Refund/Exchange Policy for Premier Pups is: " All Sales Final"
          Social Media

          Alert

          See What BBB Reports On

          Alert

          Premier Pups LLC is aware of attempts to fraudulently use their name in an online puppy scam. One or more individuals, with no affiliation to Premier Pups LLC, claiming to be doing business as Premier Pups LLC solicits consumers across the country offering puppies for sale. Consumers are asked to pay a fee, then told they must buy a crate, but the fee will be refunded when he pup is delivered. 

          Consumers can learn much more about online puppy scams by reading the BBB Study: Puppy Scams: How Fake Online Pet Sellers Steal from Unsuspecting Pet Buyers

          BBB encourages you to submit a report to BBB Scam Tracker https://www.bbb.org/scamtracker/us/reportscam

          Contact Information

          13298 Miller Rd

          Johnstown, OH 43031

          Get Directions
          Visit Website
          Email this Business
          (740) 809-3074

          Business hours

          9:00 AM - 9:00 PM
          Business Hours
          9:00 AM - 5:00 PM
          1:00 PM - 9:00 PM
          9:00 AM - 9:00 PM
          9:00 AM - 9:00 PM
          9:00 AM - 5:00 PM
          10:00 AM - 5:00 PM
          12:00 PM - 5:00 PM

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          Accreditation

          BBB accredited business

          Accredited Since: 8/13/2018

          Years in Business: 6

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business.