Business ProfileforPaino Architects & Builders
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1258 Windward Ln, Kent, OH 44240-1895
- BBB File Opened:
- 9/27/2004
- Years in Business:
- 44
- Business Started:
- 1/1/1980
- Business Started Locally:
- 1/1/1980
- Alternate Business Name
- Paino Construction
- Paino Building Corporation
- Business Management
- Mr. Peter Paino, President
- Ms. Patricia Paino, Vice President
- Contact Information
Principal
- Mr. Peter Paino, President
Customer Contact
- Ms. Patricia Paino, Vice President
- Additional Contact Information
Fax Numbers
- (330) 673-4415Primary Fax
Email Addresses
- Primary
Website Addresses
- (330) 673-4415
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/30/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We retained Paino Builders to renovate a house and build an outbuilding. We moved into the house in December of 2019 even though work was not completed. There is still incomplete work in the house. Fireplace is not finished and unusable. Several areas of paint work not complete. Temporary stair rails still in place. No lights or electric fixtures on outside of house. Other detail issues remain uncompleted. The large outbuilding has no lighting inside or out. It has no heat. Three garage doors have no seals and no openers. Electrical work is not complete. Water heater is not operating. The entire ceiling has to be insulated to seal up the building. Two man-doors in building need to be painted. All of these items in the house and out building were part of the contracted work and not "extras". All of these items should have been done months ago. Builder is unresponsive to our emails regarding finishing up his work. He has had more than a year to finish the work. We spent all last winter in the house with no siding though that got done this past summer. (a year late). The outbuilding has been in place since 2020 and still has no heat or lights. We cannot unpack our boxes and organize the building without this work complete. We have to maintain access to the entire ceiling area for when they finally come in and finish the insulation work. We want them to finish the job or formally quit the job and let me pay someone else to finish. There is money in esc row to finish that we cannot use to hire someone else without permission by the bank and the builder Thanks. I can send more photos if needed.
[[BBB TRANSCRIPTION VIA FWD EMAIL FROM THE CONSUMER 12/1/2021]]
I sent in a complaint earlier today. Complaint ********. I used the wrong date/year in the body of my complaint. I said we moved into the house in 12/2019 and we actually move in during 12/2020. My apologies for the initial inaccuracy. Thanks, *** *****
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.