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Find a Location

Quality Mechanical Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforQuality Mechanical Services

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This firm offers heating and A/C sales and services, plumbing and electrical contracting, and fireplaces.

    Business Details

    Location of This Business
    906 W Lima St, Kenton, OH 43326-1055
    BBB File Opened:
    10/10/2000
    Years in Business:
    24
    Business Started:
    9/1/2000
    Business Incorporated:
    8/29/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Alternate Business Name
    • Quality Electrical & Mechanical, Inc.
    Contact Information

    Principal

    • Mr. Robert L. Hare, Jr., President

    Customer Contact

    • Mr. Robert L. Hare, Jr., President
    • Mr. Mike Erman, Manager
    • Ms. Stacey Dye, Office Manager

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2023

    Had HVAC unit installed and job was incomplete. There was some sealant/caulk around the connection to the house that was knocked loose that should have been replaced and was not. **** *. claimed this didn't happen, but he was not there. Claims that it was too cold to calibrate the unit so I cannot use it until calbrated??? Heat and air??? I asked for demonstration on how the system worked and I got "there's a manual on your counter." Warranty? Is that in the manual? It is pretty simple that I want a system that works with customer service that is respectful. **** * is not respectful and is condescending.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brandon S

    1 star

    12/18/2023

    A guy pulled a knife on me Tuesday 12.12.23 and i went to HR, which has a ZERO TOLERANCE in violence. I went in Wendsday and told them what had happened all for them to pretty much said I aggressive and agitated. Which I was a little but never was disrespectful. HR pretty much said they dont have the story so they dont know who to beleive. When I in fact has a witness there. Im sure the witness said what happened but they twisted it to make their own story. So I decided to call off the following day since all this is just a little much. I receive a call from my "boss" or whoever this guy is saying that quote above. He pretty much said to not come back but yet I quit.. So lets bring this wack a** company to a place where it belongs. Any help in this will help justify it a little but for now this company is winning and for no reason.Here are the screenshots of the conversation:***************************************************************************************

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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