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Find a Location

Bright Moon Buffet, Inc. has 1 locations, listed below.

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    Business ProfileforBright Moon Buffet, Inc.

    Chinese Food

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business is a restaurant that offers Chinese cuisine dining, takeout and delivery.

    Business Details

    Location of This Business
    2900 Wilmington Pike, Kettering, OH 45419
    BBB File Opened:
    5/15/2014
    Years in Business:
    2
    Business Started:
    10/2/2021
    Date of New Ownership:
    10/2/2021
    Business Incorporated:
    10/2/2021
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    Closed
    T:
    11:00 AM - 9:00 PM
    W:
    11:00 AM - 9:00 PM
    Th:
    11:00 AM - 9:00 PM
    F:
    11:00 AM - 9:00 PM
    Sa:
    11:00 AM - 9:00 PM
    Su:
    11:00 AM - 9:00 PM
    Business Management
    • Mr. Vito Li, Manager
    • Mr. Wen Min Wang, Owner
    Contact Information

    Principal

    • Mr. Vito Li, Manager
    • Mr. Wen Min Wang, Owner

    Customer Contact

    • Mr. Vito Li, Manager

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pamela M

    1 star

    06/29/2024

    FALSE ADVERTISING!!! HIGH PRICED BECAUSE THEY OFFER ALL YOU CAN EAT CRAB LEGS ONCE YOU ARE THERE AND ASK FOR THEM THEY BRING SOME OUT THEN TELL YOU THERE ARE NO MORE UNTIL THE NEXT GROUP COMES IN. THIS PLACE IS A JOKE DO NOT WASTE YOUR DRIVE-TIME-OR MONEY!

    Bright Moon Buffet, Inc. Response

    07/09/2024

    We’re sorry you had a bad experience, Our weekend buffet includes more options than our lunch buffet. Our price is comparable to a lot of all you can eat buffets and even fast food nowadays! We carry Pepsi products which a Pepsi technician adjusted the machine when it was installed. If at anytime you felt the drink was more watered down you could have notified a staff and we could have checked into the issue as it could have easily been the syrup was low. We do not just serve nor do we advertise an all you can eat crab leg buffet. We do however serve boiling seafood which consists of crab legs and other things which is all you can eat. We can’t just keep throwing crab legs out only as we make a whole batch at a time which consists of others things with crab legs so those other things in the boiling seafood would keep stacking up which causes more food waste. You’re more than welcome to go to any grocery store such as Walmart, Kroger etc if you’re wanting just crab legs. With crab leg market price we can’t just put crab legs out or we would have to charge accordingly with the market rate. With it being summer the AC is running and will blast on the buffet and we try to stir the buffet consistently and have the hot bar set hotter than normal so the food keeps hot. In the case the food was cold you could have also notified a staff and we would be happy to replace the food with fresh. As mentioned we’re sorry you had a bad experience but a lot of the problems could have been solved/communicated by simply notifying the staff/manager. Thank you, Bright Moon Buffet

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    BBB of Dayton and Miami Valley

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