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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
After requesting a receipt for work done and paid for on: 10-4-2022 left message 10-6-2022 spoke to ****** 10-13-2022 spoke to ****** 10-19-2022 spoke to ****** 10-24-2022 spoke to ****** Each time I was told a receipt would be either mailed of hand delivered. As of 10-31-2022 I have not received a receipt of heard from the company.Business response
11/10/2022
With do all respect Barefoot Concrete sent out a receipt in the us Mail as requested by Mrs. ***** due to no email address. We do apologize that you did not receive it. A representative from Barefoot Concrete will hand deliver you a receipt today. Thank you for you business.Customer response
11/11/2022
Consumer contacted BBB with an update that a receipt was brought to her yesterday. The issue is resolved.Customer response
11/11/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *****Initial Complaint
11/11/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Signed contract with Barefoot Concrete on April 24, 21. Middle of May was contacted to schedule start date May 27, 21 no show. Contacted middle of June, schedule start date Jun 28 no show. Contacted the company on Oct 6, left message - no reply. Talk to receptionist on Oct 29, was to have ******* get in contact with me Nov 2, no contact. Copy of contract attached.Business response
11/29/2021
Business Response /* (1000, 5, 2021/11/15) */ WITH DO ALL RESPECT NEVER DID WORK FOR THIS PERSON
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Contact Information
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 10:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.