Business ProfileforGranite Transformations of Dayton

My wife and I had our kitchen fully remodeled in Nov. 2020 during Covid. Granite Transf. installed all NEW Cabinet Doors , refaced the base of the cabinets and new Granite Countertop and Backsplash to the tune of almost 20k. We were given a 5 year Warranty. My wife notice in early March of 2024 that 2 of the cabinet doors had warping and bubbling of the doors. I went to our original store in Farmington HIlls , Mi. right down the road from our house to show them the damage and request they come out, look at and replace the doors, since we are still within our 5 year warranty. When I got there our Installer store had moved or gone out of business. The building was empty. I called several Granite Transf. stores and was finally told to contact Granite Trans. in Dayton had taken over their accounts. I first spoke to the office mgr. Kelsey who after looking at the pictures told me that I should have gotten a HEAT SHIELD. I asked why would I need a Heat Shield and your salesperson or installer should have suggested it but I asked why unless this was inferior material used in the making of the doors. I have purchase 40 different properties over 45 years and have NEVER had cabinets do this before. Then another person identified as the Mgr Brendon told me to call Decorative Specialties , who was the Wholesaler who made the cabinets.The lady he told me to speak to was upset , because she said we are wholesalers and do not talk to clients. She said that Corporate had been notified. After 2 weeks I tried calling back to Brendon and Kelsey and neither returned my calls . After 6 attempts , I called Corporate many times and the didn't return my calls. Dayton told me they would replace the doors at a cost of $275 ea. I asked what if this happens again? Do I keep buying doors every 2 years? I would like to have my 2 doors replaced at no cost since they are still under warranty and Granite Trans. Publicly noted as being people who show up late and have inferior products. Thank you.