Business ProfileforTPC Inc

In August of 2022 we signed a contract with TPC Inc in Baltimore Ohio for home renovation. They repeatedly failed to communicate after they received our deposit check of 50% of the total cost. They did not communicate a start date which in a sit-down meeting in August have been discussed at the end of September. I continued to reach out week after week for status on the start of the project. In mid-october life situation made it so that we would be selling the house we were looking to renovate. After some back and forth with the contractor and still no start to the work we requested a refund in early November 2022. From that point on it has been a nightmare. Eventually in January 2023 the contractor asked if he could give us 10 checks to cash over the course of 10 weeks to provide our refund. Three of the checks cleared the bank. Two of the checks bounced. He asked for more time to come up with money to refund us. At his request we stopped trying to cash any additional checks he issued. We are now sitting at the end of April 2023 and he still is a poor communicator in terms of status. And we still are short roughly 7,500 of our refund with no indication of when he will actually refund the money. We have also filed a complaint with the Ohio Attorney General. What is even more disturbing is that in his email dated April 21 2023 his signature is still indicating a BBB rating of A+. 1 but a check of your website shows that his rating is actually a D. I feel as if that is misrepresenting his business as well as the BBB. Is there anything you can do to help. Sincerely, ******** ******