ComplaintsforHarvey’s Repair
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 7/13/2023 I brought my truck into Harvey’s Repair shop to fix a no start when the truck is hot issue. I was charged over 3,000 dollars for replacement of parts that Harvey’s Repair shop said would fix the no start when hot issue. I have had the truck in their shop numerous times because the same no start issue continued to happen. I have made numerous visits and calls to Harvey’s Repsir shop to try and get the truck fixed without success. The truck is currently at his shop and had to be towed back in on 4/29/24 after he said he fixed the no start issue. Again I have made numerous calls and visits to get an update on the truck repair with no success. He does not return my text messages and his phone is full of messages and will not accept any calls. The truck has not been looked at since I had it towed back in on 4/29/24. This is totally unacceptable. I paid him in good faith of over 3000.00 to fix the issue and to this day the truck is sitting at his shop untouched. All I want is the truck fixed or the refund of the money I paid to fix it.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.