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Find a Location

Cincinnati Basement Waterproofing & Drainage has 1 locations, listed below.

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    Business ProfileforCincinnati Basement Waterproofing & Drainage

    Basement Waterproofing

    Current Alerts For This Business

    Alert:
    Cincinnati Basement Waterproofing & Drainage failed to honor an arbitration award after committing to do so.

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Cincinnati Basement Waterproofing & Drainage in Lebanon, Ohio offers residential and commercial foundation repair, drainage systems and basement waterproofing.

    Products & Services

    Downspout drainlines, Sump pump, Piering, Interior Basement Waterproofing, Exterior Basement Waterproofing, Window Well Drains, Yard Drainage

    Business Details

    Location of This Business
    100 Fieldstone Way, Lebanon, OH 45036-7745
    BBB File Opened:
    10/26/2012
    Years in Business:
    11
    Business Started:
    8/27/2012
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    16
    Business Management
    • Mr. Gilbert Brummett, Owner
    • Mr. Phil Brown, General Manager
    Contact Information

    Principal

    • Mr. Gilbert Brummett, Owner

    Customer Contact

    • Mr. Gilbert Brummett, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We hired Cincinnati Basement Waterproofing & Drainage to install a French drain in our backyard. They came and performed the work, but while doing so they damaged our 8ft double gate on our brand new fence. I watched from the window as they (owner (Gil B******) and workers) tried to bend it back with their small excavator to no avail. When the work was completed, the worker showed me the work and said they hit our fence and that "it looks better than it did". I told them I would like for them to fix the damage. The worker contacted Mr. B******, who had left already, and said to write on the invoice, “bill for fence”. After the crew left, I tried to put the gates back up so our dog couldn't get out. The gates were so mangled I couldn't even attach them to the posts. I guess that's why the crew left the gates against the house. I contacted the guy who installed our fence and he had replace our entire 8ft aluminum gate and posts that were set in concrete which came to $1,000. I sent Mr. B****** the bill and was told by him he could've "had it installed 1/3 of that. he definitely took advantage of that". I have texted Gil every month since then asking for an update and have been given every imaginable excuse as to why he hasn’t paid. This has gone on for a year. I have been MORE than patient and understanding.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gary z

    5 stars

    05/01/2024

    My basement flooded because my underground downspout was clogged. I called Gill, and he from showed up promptly. He measured the yard and gave me a fair price to rebuild the entire underground system. Within a week, they started the work, and it was completed in less than three days. These guys are efficient and get the job done quickly. They're easy to deal with, and I would definitely recommend them.

    Local BBB

    BBB Cincinnati

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