ComplaintsforJake Sweeney Cadillac
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Complaint Details
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Initial Complaint
12/26/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I placed a deposit of 100.00 to purchase an electric car when it was available 20months ago (5/19/2022). I have purchased a different car as I could no longer wait. The car has never come available and they will not refund my money despite calls and letter.Customer response
12/29/2023
Please see attached copy of receiptCustomer response
02/08/2024
Jake Sweeney Cadillac contacted me last week and gave me a check for the 100.00.
Thank you for getting my money for me.*** *****
Initial Complaint
07/03/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
So I try to purchase a vehicle through Jake Sweeney the deal fell through. I was told I was go get my vehicle back when it was time to switch. They did not give me my vehicle and been over two weeks, and I still have not received my vehicle.Initial Complaint
05/16/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a **** ***** ** ****** from Jake Sweeney GMC. The dealership represented the vehicle as a Certified Pre-Owned vehicle and I purchased the vehicle under that assumption. Further, I completed all the necessary paperwork and the dealership signed the GMC/Chevrolet Certified Pre-Owned paperwork, confirming the vehicle is certified. I have brought the vehicle to the dealership for service and now they claim the vehicle is not certified. I have had multiple issues with the vehicle and it would appear that the dealership fraudulently represented the vehicle as Certified Pre-Owned.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.