6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Charles B
5 stars07/26/2023
Cuvesk has always been there for me whenever I needed it. They have a great support team. I have been with them for more than 6 year now and they have never disappointed me.
Cuvesk Business Solutions, LLC Response
08/02/2023
Thank You Charles for your valuable feedback.Review from Donna H
1 star01/29/2022
This company attacks peoples computers, especially older folks. My credit card was hacked and I'm constantly getting threatening messages regarding money. I have researched and am going to turn this over to the government internet fault division. I encourage everyone to do so. They were brutally aggressive and ugly during the signup process, I also am going to alert AARP.Cuvesk Business Solutions, LLC Response
02/01/2022
Hi *****,The last time you contacted us was in Aug 2021 when we fixed your computer. After that, we don't see any communication between you and our company. If you have received phone calls impersonating as employees of Cuvesk, I would like to inform you that we do not call our customers. These calls are scam calls. Our only phone number is **************. If you have been into a situation where someone called you and you gave them access to your computer, I would request you to call us immediately and get your computer checked up.Lastly, I would like to inform you that Cuvesk is a genuine company and we do not hack your computer or your financial information. If you need help, please call us and we will be here to help you out.Thanks,KumarReview from Michael T
3 stars10/28/2021
This business is a scam. Came in on my phone after notifying me of an issue reporting *********** and someone using my accounts. Frightened the heck out of me and I was fully convinced to pay them to take care of this. After two weeks and continued harassment my computer is still not working and I have taken it out of service. Took my $ and left me holding the bag. Another person even hacked in and locked me totally out. Taking advantage of senior citizens is not a good thingReview from ER
1 star09/19/2021
This company is a scam. While my wife was on the computer, a warning screen came up stating that the computer was supposedly hacked. A number popped up which was supposedly ********** The person on the phone claimed that the computer was hacked and claimed to fix the issue. The person then pushed a 3 year, 5 year or lifetime service contract that would keep the hackers from getting in my computer again. The payment went to Cuvesk. I went to the actual ********* Support site and searched for Cuvesk which stated it was a scam. Nothing was "fixed" on my computer.Cuvesk Business Solutions, LLC Response
09/21/2021
Hi Elgin,Thank you for contacting us through the Better Business Bureau. We received your inquiry and sincerely apologize for any miscommunication. We take these complaints very seriously and appreciate the time you have taken to let us know about your experience.I would also like to inform you that Cuvesk is a genuine company and does not involve into any malpractice. You can always call us at *************** and we will be here to help you out.Review from Kathy G
1 star09/17/2021
Every time I talk to these people they want more money. Today they told me my *** account had been hacked by the Chinese they're using my account to buy **** and they wanted $300 to fix it. Never mind I've already spent $249 and then another $200 and now they want 300 more every time it's a different story about something else. Each time they tell me it will be the last time I have to spend money. Not falling for this again.Cuvesk Business Solutions, LLC Response
09/18/2021
Hey *****,We apologize for the inconvenience caused. I can assure you that you will not be charged a single ***** in the future for the service. You can always call us at ************** and we will be here to help you out.Review from Carl T
1 star08/31/2021
Wanted me to spend $750 supposedly Chinese hacked me. Last 2 yrs spent $300. My laptop cost less!! Gave them a memorable rant. Thought from the get go they we'rent legit.
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