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ComplaintsforStanley Steemer
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Complaint Details
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Initial Complaint
04/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My carpet was still dirty the door way stairs in spots all thru my carpet it took over 4 days b4 my stairs was dry my carpet was extremely hard which they told me serval times I would receive a check in the mail never did than I was told it would be added to my card but only $90 never received anything not even a sorry just a bad short attitudeBusiness response
04/26/2024
---------- Forwarded message ---------
From: **** ****** <*******************>
Date: Wed, Apr 24, 2024 at 4:12 PM
Subject: FW: You have a new message from the BBB of Central Ohio complaint #********.
To: ***** ***** <**************************>
Hi *****,
This complaint is for an independent franchise location out of **** OH.
The owner is **** ******
Their address is:
*** * ***** ***
****, oh *****
Phone #: ************
Could you please transfer this complaint to their local BBB?
Best Regards,
**** ******
Customer Relations Manager
IICRC Master Textile Cleaner
IICRC Master Water Restorer
Stanley Steemer | **** ********** **. | ******, ** *****
P ************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
240 W North St
Lima, OH 44830
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.