![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforPiper's Posh Puppies
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/13/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In December of 2019 I purchased a chocolate lab from Piper’s Posh Puppies dba Outback Valley Acres. At the time of the payment the owner informed me that I could not have the AKC papers. I was told to to contact them at two years to inform them of neutered or choosing to bread and to receive the AKC papers. On October 16 I contacted them on what steps to do per the agreement. October 17 I sent the neutered paperwork. November 5 I reached out with no response still. Reached out again on November 11. At that time they responded saying they were out of the country and return November 21 and would get them out. December 3 I still have not received anything so I emailed them again. As of December 10 still no response. My wife reached out via Facebook Messenger and asked for the papers. They wanted the neutered paperwork again. She immediately sent it. In the meantime I posted a one star-review on Yelp. They responded to my wife telling them to remove the one-star and that the papers would be held until I do so. She went to respond and was blocked from communicating with them. We paid $**** and had an agreement and now no papers. we should get some money back if we paid for an AKC dog. I love our dog but this business is a scam
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.