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Find a Location

Flenner Water Well & Excavating Service has 1 locations, listed below.

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    Business ProfileforFlenner Water Well & Excavating Service

    Water Well Drilling

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Excavation, water well installation, septic installation, excavation new homes

    Business Details

    Location of This Business
    3348 Kaylor Rd, Lucas, OH 44843-9723
    BBB File Opened:
    2/12/2018
    Years in Business:
    9
    Business Started:
    3/2/2015
    Business Incorporated:
    3/2/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. John Flenner, CEO/Owner
    Contact Information

    Principal

    • Mr. John Flenner, CEO/Owner

    Customer Contact

    • Mr. John Flenner, CEO/Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tracie B

    1 star

    10/05/2023

    Save yourself the frustration and stress of using Flenner Water Well. He is absolutely awful. He will be nice as can be until need him to finish the job. His lack of communication is the worst!! We hired him to do our septic and well, and when it came time for him to start, he would never commit to a specific date. He will not answer his phone, or respond to text. You're lucky if he replies within 3 days. We paid him immediately after septic finally got done, then when it was time for well, we had to repeatedly call or text to reach him. Once well was done, we immediately paid him again, then our water sample came back bad. The health department has the same problem reaching him. They came out and sanitized the well, then health department came out and took another sample and this type it tested bad again. He was supposed to come out and do an extensive sanitation and told us he would. We waited a month with excuse after excuse as to why he couldn't come, then he finally just quit answering any text or calls. I practically begged him to please let us know, and nothing! We are having to hire another company to come out and finish what he wouldn't. I can't tell you enough to save yourself the tremendous amount of stress he will cause you.

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