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ComplaintsforMr. Tub
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Complaint Details
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Initial Complaint
03/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Tuesday, Mar 5 at 8 am, *** came to our house to strip and refinish our bath tub. I was unable to go inside due to severe chemical allergies, but he said he did a good job for us and I paid him $600 cash. Later that night when my husband left work and went in to look at it, he found the tub horribly messed up. It is unusable with flaking, chipping, peeling, and has a bunch of sharp bits of something embedded in the paint that would cut us if we were to use it. We contacted *** about this immediately and he has not answered our calls or texts (except for one several days later leading us to believe he was going to make it right then nothing after that) and refuses to come out and look at what he left us with and took our money for. We have Miracle Method out of Columbus coming now to strip off everything he did and refinish the tub appropriately and it is going to cost us $1080. *** left our paint peeled off of the walls and he got some white paint on our brand new floor. We have been unable to remove it. I do not understand how he could have left us with it the way it is and take our money. I don't know how anyone could find that level of workmanship even remotely acceptable, not even *** himself.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.