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Business ProfileforNext Gen Camps
Current Alerts For This Business
On September 9, 2023, BBB investigated NextGen Camps, LLC's business practices. This investigation was prompted by a volume of unanswered complaints, advertising concerns, consumer inquires, and customer reviews.
It appears the business is a youth sports camp in which sometimes follows through with their advertising events, however majority of the consumers have issues with cancelled events and overbooked events. Offering no refunds or little communication to consumers. It is unclear the actual location of the business or how to contact the business other than listed telephone number, email, and social media outlets. Mail has not been returned, however complaints and reviews have gone unanswered.
As of October 23, 2023 the business' website has been removed. The BBB suspects the business may no longer be operating. The BBB has contacted the business via telephone, email, and U.S. Mail and still has not received a response regarding unanswered complaints. Consumer's are encouraged to file disputes with their financial institution if they're unable to receive refunds through the business.
Out of the 11 complaints, 10 have been closed as “No Response”. This means Next Gen Camps has failed to respond to BBB or address the consumer’s concerns.
Consumers Allege
1 – Not receiving promised services
2 – Failure to deliver a requested refund
3 – Misleading or Deceptive advertising
BBB strongly suggests NextGen Camps, LLC submit a response to the 10 complaints that have been closed as “No Response.” NextGen Camps, LLC should consider reviewing their internal policies and procedures due to the significant increase in BBB complaints.
Additional business information
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1421 Lexington Avenue #186, Mansfield, OH 44907
- BBB File Opened:
- 4/21/2023
- Business Started:
- 1/20/2022
- Business Incorporated:
- 1/20/2022
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- NextGen Camps, LLC
- Centric Sports Group
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
21 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/07/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Joshua K
01/02/2024
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