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ComplaintsforRichland Bureau of Credits, Inc.
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Complaint Details
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Initial Complaint
07/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Repeatedly robocalls me from different phone numbers. They have never provided proof of debt or even claimed how much I may owe. This is harassment at this point.Business response
07/03/2024
Based on the information that was provided in this complaint, we are unable to identify this individual in our system.
We have entered the number the consumer provided into our system and set it to "do not call"
Customer response
07/03/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Initial Complaint
10/24/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with RBC and do not have a contract with **** *******. They did not provide me with the original application like I asked.Business response
10/24/2022
This office has requested the credit bureaus to delete this account from the consumers file.
Customer response
10/24/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Initial Complaint
10/20/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
The owner of the company RBC, also owns the property I rented from him years ago. I have the proof of not owning he any monies. He on the other hand has none. I believe an outside debt collector should look at something like this. This is a conflict of interest with RBC. They did not follow whatever process is out there.Business response
10/29/2021
[[BBB TRANSCRIPTION VIA ATTACHMENT PROVIDED BY BUSINESS 10/29/2021]]
#********
10/29/21
The consumer is mistaken. This company, RBC Inc. nor its owner owns any rental property whatsoever. RBC Inc. is a third party debt collection company. One of RBC’s clients is **** *******, whom owns many local rental properties.
**** ******* has sent an account to this company for the collection of unpaid rent.
Our client **** ******* has made a settlement offer, which this company has conveyed to the consumers attorney. RBC is awaiting a response from the consumers counsel.
see attached
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Customer Complaints Summary
6 total complaints in the last 3 years.
2 complaints closed in the last 12 months.