ComplaintsforAccurate Automotive Specialists, LLC
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Complaint Details
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Initial Complaint
07/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
had them put a turbo on screwed up wheel bearing screwed up car had to take somewhere else to get it repaired. called and took it back wouldn’t answer when i called wouldn’t call me back. car was unusable due to his incompetence. would not stand behind his work or even attempt to be helpful in anyway.Business response
07/19/2022
Thank you for bringing this to my attention. My records reflect that we did this job for him on 3.16.22. We installed the parts the customer brought to us, which included replacing the turbo and gaskets. We have no reason to have taken an axle out of his car. We did not touch the wheel bearings. Further, we are a Christian organization and we do not rip off our customers. If he had called, and described anything our shop was responsible for we would have taken care of it for him. It is also worth noting that he called our shop last week and cussed our secretary out, and he called back and cussed me out and hung up before I could address the concerns with him. If a copy of his repair invoice is needed please reach out to me and I will get it to you.
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Contact Information
1772 Marion Upper Sandusky Rd
Marion, OH 43302-9311
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.