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Find a Location

Reece Auto Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforReece Auto Sales

    Used Car Dealers
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/22/1998

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Used Car Dealership

    Products & Services

    Used Car Dealership

    Business Details

    Headquarters
    1645 Harding Hwy E, Marion, OH 43302-4569
    BBB File Opened:
    11/30/1998
    Years in Business:
    39
    Business Started:
    10/1/1985
    Business Incorporated:
    4/8/1991
    Accredited Since:
    12/22/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • WM E Reece Inc
    • William E. Reece Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Jody Reece, VP
    • Ms. Shannon Osterlin, President
    Contact Information

    Principal

    • Ms. Shannon Osterlin, President

    Customer Contact

    • Ms. Shannon Osterlin, President
    Additional Contact Information

    Fax Numbers

    • (740) 375-0702
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dustin C

    1 star

    09/24/2024

    Was financing a vehicle (2014 ********** jetta SE) and had nothing but issues from the first month. I paid around $10,000.00 out of the over $14,000.00 they wanted for it. At the same time I've replaced some serious issues with my own money even after they refused to make it right and I still made payments. $500 a month is steep for a 10 year old car. I replaced a belt tensioner, fan regulator air resistor, all 4 tires because of valve stem and seal failures, fan unit for both the radiator and engine, oil pan drain seal, and the timing chain going bad, they tried quoting me $300 for a fan and another $250 to replace it. I replaced it and bought the unit cheaper. They now have the car returned to them because I couldn't keep up on payments and replaced things they certified from the get go. Things they should have inspected with a certified mechanic and a computer system. They made claims about my trade in claiming they lost money and that I didn't disclose things about my car, which I in fact did. ******* the owner was too fixated on taking my car and making me overpay for one of hers, to even listen to what I said. I've been honest from the start about everything and communicated any and all issues that have arisen with their car, just to get a run around from her and her staff.

    Reece Auto Sales Response

    09/25/2024

    I am very restricted in what I can say to this review. Here is what I can say: The car this person purchased was as-is, and did not have a warranty or service contract on it. Service contracts are available for purchase, however. He did not opt to do so. Yes, its 10 years old. When making a deal, the numbers are written out clearly by hand and they are agreed on prior to any paperwork being done. No one made him purchase from here and there are no surprises at the time of sale. if he feels he paid too much than that is what it is, a feeling. Our cars are inspected by our mechanic prior to being offered for sale. He doesn't have a crystal ball to know what random electrical part might fail in the weeks and months after the sale. Generally, when things like this happen I try to offer some accommodations. These are called goodwill repairs. There was not much goodwill left after dealing with the trade. He had, in fact, traded in a car with mechanical issues that he disclosed, but he not disclose the structural issues. The structural issues were severe enough that the trade was salvaged. I wish him luck in his future endeavors.

    Local BBB

    BBB of Central Ohio

    BBB Reports On

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