ComplaintsforHonda Federal Credit Union
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Complaint Details
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Initial Complaint
05/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This account inaccurately reported from my credit report in 3 credit bureaus like Equifax, Experian and Transunion. HONDA FEDERAL CR UN ************** Date Opened: 08/07/2017 I already reached out to them but still now there were no responses also sent disputes to the Credit BureausBusiness response
07/20/2022
Honda Federal Credit Union has received your complaint regarding the inaccuracy of our reporting. We have tried contacting you via the email and at the phone number provided to obtain additional information regarding the inaccuracy of the reporting, however, we have been unable to connect with you regarding your inquiry.
Please contact us at your earliest convenience if we may assist with providing additional documentation to support the history of the account or should you have any further concerns at ###-###-####.Customer response
09/07/2022
Unverifiable and Inaccurate information being reported which is an FCRA violation. Please remove it from my credit report.Initial Complaint
02/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This account inaccurately reported from my credit report in 3 credit bureaus like Equifax, Experian and Transunion. HONDA ***************** Date Opened: 09/18/2015. The postings on this account included inaccurate balance ($345.00). I already reached out to them but to date there were no responses also sent disputes to the Credit Bureaus.Business response
02/11/2022
Dear *******,
The attached letter is in response to your Better Business Bureau Complaint dated 2/3/2022.
Honda Federal Credit Union has completed our research and we have verified that the reported information is correct and valid. A prior communication was mailed to Ms. **** on October 9, 2020 regarding the reported information.
If we can assist with providing additional documentation to support the history of the account or should you have any further concerns, please feel free to contact HFCU at ###-###-####.
Sincerely,
Honda Federal Credit Union
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Contact Information
Business hours
Today,Closed
MMonday | 8:30 AM - 5:00 PM |
---|---|
TTuesday | 8:30 AM - 5:00 PM |
WWednesday | 9:30 AM - 5:00 PM |
ThThursday | 8:30 AM - 5:00 PM |
FFriday | 8:30 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.