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Find a Location

RUDIS has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RUDIS

      16960 Square Dr Marysville, OH 43040-9616

      BBB Accredited Business

    Business ProfileforRUDIS

    Sportswear Manufacturer
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.54/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/3/2023

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Rudis offers wrestling gear, apparel, wrestling shoes, and training shoes for individuals and teams. 

    Products & Services

    Rudis offers wrestling gear, apparel, wrestling shoes, and training shoes for individuals and teams.

    Business Details

    Location of This Business
    16960 Square Dr, Marysville, OH 43040-9616
    BBB File Opened:
    12/14/2021
    Years in Business:
    11
    Business Started:
    1/1/2013
    Accredited Since:
    11/3/2023
    Alternate Business Name
    • RUDIS Wrestling Gear
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Jeff Jordan, Co-Founder
    • Mr. Jesse Leng, President/Co-Founder
    • Mr. Neil Barrie, Director of Customer Service
    • Mr. Brad Ristas, Director of Human Resources
    • Ms. Wendi Stewart, Accounting Manager
    Contact Information

    Principal

    • Mr. Jeff Jordan, Co-Founder
    • Mr. Jesse Leng, President/Co-Founder
    • Ms. Wendi Stewart, Accounting Manager

    Customer Contact

    • Mr. Jesse Leng, President/Co-Founder
    • Ms. Ang Crumb, Team Lead of Customer Service
    Additional Contact Information

    Email Addresses

    Customer Complaints

    22 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Placed order with team store several months ago. We finally received partial order (with no notification of shipment) We were missing a hat from the order but were never contacted about this. Per Rudis website: **Disclaimer: Product availability and inventory are subject to change. If an item is unable to be fulfilled, we will contact you regarding replacement products. Thank you for your understanding.** Emailed rudis about missing item and the said they would credit out account. That was it. No reason, no appology no anything. Rudis has to be the worst service of any vendor I have delt with in 20 years.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Megan M

    5 stars

    07/09/2024

    We recently bought several pairs of shoes through a coach's promotion. Unfortunately one of the pairs was too small but completing an exchange did not seem to be an option. I reached out to customer service, offering to pay shipping costs if an exchange was at all possible. I received a prompt response and they offered a way to exchange the shoes at no additional cost to us. My boys love Rudis shoes and we can't say anything but good things about their customer service department.

    RUDIS Response

    07/17/2024

    Hi *****,

    Thank you for the kind words! Our Customers are the best part of our brand! 

    RUDIS Response

    07/17/2024

    Thank you for the kind words! Our Customers are the best part of our brand! 

    RUDIS Response

    07/17/2024

    Thank you for the kind words! Our Customers are the best part of our brand! 

    Local BBB

    BBB of Central Ohio

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