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Find a Location

Metro Communities has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Metro Communities

      4981 Bridge Lane Mason, OH 45040

    • Metro Communities

      3515 Montgomery Road #1 Carriage Square Loveland, OH 45140

    • Metro Communities

      1010 Loveland Madeira Road #8 Deer Ridge Loveland, OH 45140

    • Metro Communities

      1419 Loveland-Madeira Road Loveland, OH 45140

    Business ProfileforMetro Communities

    Apartments
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers apartment community development, construction and management.

    Business Details

    This is a multi-location business.

    Find a Location

    Metro Communities has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Metro Communities

        4981 Bridge Lane Mason, OH 45040

      • Metro Communities

        3515 Montgomery Road #1 Carriage Square Loveland, OH 45140

      • Metro Communities

        1010 Loveland Madeira Road #8 Deer Ridge Loveland, OH 45140

      • Metro Communities

        1419 Loveland-Madeira Road Loveland, OH 45140

      Location of This Business
      4981 Bridge Lane, Mason, OH 45040
      BBB File Opened:
      9/27/1994
      Years in Business:
      69
      Business Started:
      1/1/1955
      Type of Entity:
      Corporation
      Alternate Business Name
      • Arbors of Lebanon Apartments
      • River Ridge Apartments
      • Carriage Square Apartments
      • Deer Ridge Apartments
      • Metro Developers & Contractors, Inc.
      Business Management
      • Mr. Jayson Beck, Vice President
      Contact Information

      Principal

      • Mr. Jayson Beck, Vice President

      Customer Contact

      • Mr. Jayson Beck, Vice President
      Additional Contact Information

      Fax Numbers

      • (513) 336-0594
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/24/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I rented an apartment at **** ***** Apartments (Metro Communities) in ********* ** from 2017 to 2023, during which time my monthly rent for an apartment that had never been renovated increased by several hundred dollars. I moved out by my June 30th deadline in 2023 and have moved to a new address. I've made several attempts to contact Deer Ridge management regarding my refundable security deposit, they were initially unhelpful but at this point have completely stopped responding. I have provided them my updated contact information multiple times and have not received any response or expected payment date from Deer Ridge for their outstanding debt of $350 (see 2021 and 2022 lease agreements, and email chain regarding my security deposit attached). I have requested an itemized breakdown for any refund amount less than the full security deposit. Please help me retrieve my security deposit from Deer Ridge. I am willing to file a police report or file a claim in small claims court as needed. Deer Ridge management regularly employs deceptive and predatory practices against their tenants and I can provide more information as necessary to support a poor business rating or legal action against Metro Communities. Thank you very much for your time and your help to hold Cincinnati businesses accountable for their actions.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kristin M

      1 star

      10/17/2023

      This place is a scam! We lived there for two years and now we are being charge money over our $600 deposit. This is criminal! We left that place cleaned then when I moved in! They are charging for scratches on kitchen appliances that are stainless( which I only cleaned with stainless cleaner). We moved in to used carpet and I lived there 2 years and they are charging a carpet cleaning fee! This carpet needs to be replaced not cleaned. This community said it was pet friendly but no one ever picked up the massive amounts of dog **** left- I actually picked up others due to me not wanting my dog to get sick! This place never did any kind of snow removal on sidewalks and more or less said tough luck! This community and how they practice is very shady! They are stealing peoples hard earned money for their own!! Shame on them!! Just disgusting!! Do not rent from Metro Communities!

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