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Find a Location

Two Men and A Truck has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Two Men and A Truck

      1091 Reading Rd Mason, OH 45040-1345

      BBB Accredited Business
    • Two Men and A Truck

      1335 Donaldson Hwy Unit 13 Erlanger, KY 41018-3123

      BBB Accredited Business
    • Two Men and A Truck

      11807 Reading Rd Cincinnati, OH 45241-1545

      BBB Accredited Business
    • Two Men and A Truck

      7074 Harrison Ave #2 Colerain Township, OH 45247

      BBB Accredited Business
    • Two Men And A Truck

      3104 Hamilton Blvd Allentown, PA 18103

      BBB Accredited Business

    Business ProfileforTwo Men and A Truck

    Moving Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:

    This firm is a franchise of Two Men & A Truck International of Lansing, Michigan. BBB of Cincinnati handles complaints for this franchise only.

    A report on the franchise headquarters is available from the Detroit, Michigan BBB or reports may be obtained online by visiting www.bbb.org. 

    See all additional business information

    At-a-glance

    Customer Reviews

    3.8/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    54 complaints closed in last 3 years

    19 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2005

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Two Men and A Truck in Mason, Ohio offers:

    • Local Moving
    • Long Distance Moving
    • Packing Services
    • Junk Removal 
    • Storage
    • Internal Moving
    • Loading & Unloading Labor
    • Piano & Safe Moving
    • Boxes & Supplies (free delivery)

    This is a franchise of TWO MEN AND A TRUCK International of Lansing, Michigan. BBB of Cincinnati handles complaints for this franchise only.

    Business Details

    This is a multi-location business.

    Find a Location

    Two Men and A Truck has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Two Men and A Truck

        1091 Reading Rd Mason, OH 45040-1345

        BBB Accredited Business
      • Two Men and A Truck

        1335 Donaldson Hwy Unit 13 Erlanger, KY 41018-3123

        BBB Accredited Business
      • Two Men and A Truck

        11807 Reading Rd Cincinnati, OH 45241-1545

        BBB Accredited Business
      • Two Men and A Truck

        7074 Harrison Ave #2 Colerain Township, OH 45247

        BBB Accredited Business
      • Two Men And A Truck

        3104 Hamilton Blvd Allentown, PA 18103

        BBB Accredited Business
      Headquarters
      1091 Reading Rd, Mason, OH 45040-1345
      BBB File Opened:
      9/16/2004
      Years in Business:
      20
      Business Started:
      2/1/2004
      Business Started Locally:
      2/1/2004
      Business Incorporated:
      2/1/2004
      Accredited Since:
      3/21/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 150904-P for this business, issued by Public Utilities Commission of Ohio

      These agencies may include:

      Public Utilities Commission of Ohio

      180 E. Broad St.

      Columbus OH 43215

      (800) 686-7826

      Fax: (614) 7528351

      http://www.puco.ohio.gov/

      BBB records show a license number of MC839569 for this business, issued by Federal Motor Carrier Safety Administration

      These agencies may include:

      Federal Motor Carrier Safety Administration

      1200 New Jersey Ave, SE

      Washington DC 20590

      (855) 368-4200

      http://www.fmcsa.dot.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      8:00 AM - 1:00 PM
      Business Management
      • Mr. Michael Lally, Owner
      • Mr. Robert Wallace, Senior Vice President
      • Ms. Kayleen Prusinski, General Manager
      • Mr. Rodney Ewing, General Manager
      Contact Information

      Principal

      • Mr. Michael Lally, Owner

      Customer Contact

      • Mr. Rodney Ewing, General Manager
      Additional Contact Information

      Fax Numbers

      • (513) 245-1222
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      54 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Hired Two Men ***** to move-out of state. Six staff packed my home in less than 7hrs on 5/13/24. Packed 2 trucks, 1 driver ea truck. I was quoted 2 men ea truck. They arrived at my new residence late May 14th. Unpacked part 1 truck that evening-the rest next day. There is multiple damaged items. 3 of 5 Fine Wood Bdrm Furniture damaged. Cost of refinishing/repair 800-1000$ each piece. Damage due to improper packing/handling/securing load I was assured all items would be wrapped w/blankets/PlasticWrap/boxed-They were not-I purchased extra blankets which were not used-My leather couch TwoMen stuffed out the door- I asked to wrap couch in blankets.Anthony stated no need plastic is enough.The refrigerator scratched from the door too.They did not measure any door-Slider could have been taken apart. Was assured & they were aware of a handmade mirror my deceased Mother made, which is now missing completely.In an email Tyler stated that it was- “possibly lost on the job or broken and no one said anything.” Have been in touch with Two Men and a Truck. They have been dragging this out now for over two months. Stated due to the being out of state they would compensate for damages. Last correspondence from them was on July 15, 2024 with a statement that they would try to compensate me. I emailed them back with a list of damages/values on July 18, 2024. No response in return. Phoned on July 25, 2024, Tyler was not in office- As of today, 7/29/24, I have not been contacted. I am seeking compensation to right the damage Two Men caused to my property and it has not been fulfilled. List of damaged items with compensation for repair or replacement. Couch-Repaired-$150 – Two Men have receipt 11 Plastic Bins- $110 Refinish/repair 3 FineWood Frntr pieces - $1600 - $2000 HandmadeMirror – $100-$300 9 Can Paint - $90 Spray Paint to repair scratches on following items- Refrigerator - 1 Freezer - 1 Bed Frame - 5 File Cabinets - 1 Safe - 1 Total Compensation Range - $2050 - $2450
      Read More

      Customer Reviews

      30 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      kevin F

      1 star

      06/17/2024

      I am elderly and disabled. I put in a claim against Two men and a Truck Kansas City about a year and a half ago and as I slowly unpack as I'm able, I'm still finding damaged upon damaged items. The workers they hired had absolutely no regard for my property. Furniture and belongings I've had for decades some of which were handed down by passed families members totally DESTROYED!!! They compensated me with a very tiny check which was like a slap in the face. What's even worse, they wouldn't removed the damaged items. I had to hire a junk removal company because the items were useless. It appeared they were deliberately smashed and dragged over the ground leaving scrapes, scratched, etc. My garden equipment, rakes, push brooms all MISSING!!. Just to think, I gave each worker--six or seven--a $20 tip. I would never recommend this company! They treat their elderly and disabled like crap and get away with it! The office people I spoke to had a careless, I -just-work-here attitude.

      Two Men and A Truck Response

      06/21/2024

      Hi, It seems you may have submitted this review to the wrong franchise based on your statement about ***********. You have reached the Cincinnati OH location. You can email *********************** and they will be able to get you in contact with the correct franchise. Please let me know if there is anything further i can do to assist you, thanks! 

      Local BBB

      BBB Cincinnati

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