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          American Windows & Roofing has 1 locations, listed below.

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            Business ProfileAmerican Windows & Roofing

            Sales Promotion Services
            BBB accredited business

            Contact Information

            7577 Central Parke Blvd Ste 211

            Mason, OH 45040-6829

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            Email this Business
            (833) 293-1234

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/11/2019

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            American Windows and Exteriors, LLC in Blue Ash, OH is a custom manufacturer and installer for windows, siding, roofing, gutters and doors. 

            Business Details

            Location of This Business
            7577 Central Parke Blvd Ste 211, Mason, OH 45040-6829
            Email this Business
            BBB File Opened:
            2/15/2019
            Years in Business:
            5
            Business Started:
            3/1/2019
            Business Incorporated:
            2/12/2019
            Accredited Since:
            11/11/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • American Windows and Exteriors, LLC
            Business Management
            • Mr. Shannon Reser, Owner
            • Mr. Robert Schlueter, Owner
            Contact Information

            Principal

            • Mr. Shannon Reser, Owner
            • Mr. Robert Schlueter, Owner

            Customer Contact

            • Mr. Shannon Reser, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased replacement windows for my entire home. The last window was finally installed on Oct 15, 2022 and they required I paid in full even though 6 screens were missing. Today is March 1, 2023 and they still have not supplied the screens that I paid over $100 each for.
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            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            shannon b

            07/03/2024

            Horrible customer service!!!!! Full roof replacement: had a 6 am start time, they did not arrive till 12:30pm. Unloaded materials then went to lunch. Brought their whole family, girlfriends and children, over for dinner and had a picnic in my front lawn. They damaged some of my yard lights. Worker urinated in my back yard. The finally left about 8:45pm. They did give me a $200 credit off my deductible. The company was suppose to send me an estimate for my gutters to be added on to my roof claim. They stated they emailed, insurance company never received. I asked numerous times for it to be be brought to me when they came to pick up payments, never got. Had a leak in roof that caved in my bathroom ceiling, they had to repair and fix. after this the owners never would talk to me anymore, only talked to the receptionist who called to make payment arrangements, After my last payment was made, now no one will talk to me!
            Read 1 More Customer Review

            Local BBB

            BBB Cincinnati

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            BBB Reports On

            BBB reports on known marketplace practices.

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