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          Additional Information

          Not BBB accredited

          Federated Mint

          View full profile

          This is a multi-location business.

          Find a Location

          Federated Mint has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Federated Mint

              Massillon, OH 44647-6142

            • Federated Mint

              7747 Supreme Ave NW Canton, OH 44720-6994

            Location of This Business
            Massillon, OH 44647-6142
            Email this Business
            BBB File Opened:
            11/3/2015
            Business Started:
            3/6/2015
            Business Started Locally:
            3/6/2015
            Alternate Business Name
            • United States Reserve LLC
            Business Management
            • Mr. Andy Kutscher, CEO
            Contact Information

            Principal

            • Mr. Andy Kutscher, CEO
            Additional Contact Information

            Fax Numbers

            • (330) 318-3081
              Primary Fax

            Phone Numbers

            Email Addresses

            Additional Business Information
            Additional Info
            Mr. Andy Kutscher, CEO is also identified in BBB files as the President of National Mint and Treasury, LLC, CEO of National Consumer Products, minority shareholder of Universal Physicians and an independent dealer of Roof Maxx of Green. Separate reports are available on these companies upon request. 
            Serving Area
            • AK
            • AL
            • AR
            • AS
            • AZ
            • CA
            • CO
            • CT
            • DC
            • DE
            • FL
            • GA
            • GU
            • HI
            • IA
            • ID
            • IL
            • IN
            • KS
            • KY
            • LA
            • MA
            • MD
            • ME
            • MI
            • MN
            • MO
            • MS
            • MT
            • NC
            • ND
            • NE
            • NH
            • NJ
            • NM
            • NV
            • NY
            • OH
            • OK
            • OR
            • PA
            • PR
            • RI
            • SC
            • SD
            • TN
            • TX
            • UT
            • VA
            • VI
            • VT
            • WA
            • WI
            • WV
            • WY
            Service Type
            Products and Services
            The company offers individual state silver bars via full page ads placed in newspapers nationwide. Federated Mint is not a government agency, nor have any government affiliation. 
            Refund and Exchange Policy

            • federatedmint.com's 30-Day Money-Back Guarantee of Satisfaction


              You must be completely satisfied with every purchase you make from federatedmint.com's website. If not, simply return it within 30 days for a prompt exchange or refund, whichever you prefer, for the purchase price up to $10,000.00. Purchase price, less shipping and handling fees, can be refunded upon the receipt of all items properly returned to the company in like-new condition. For exchange or refund on orders over $10,000 please contact Federated Mint directly.
              The customer is responsible for return shipping and handling. Return shipping charges will not be refunded and shipping and handling fees will be charged to the customer for replacements or exchanges.


              For ongoing programs, customers may cancel and return items within 30 days of receipt of the first shipment. You may cancel at any time; however, return shipping charges will not be refunded and shipping and handling fees will be charged to the customer for replacements or exchanges.
              To return your product, please follow the instructions on the reverse side of your packing slip. Please return products to:
              PO BOX 1200
              MASSILLON, OHIO 44648


              Upon receipt of your order, please examine it carefully and right away.


              For your protection, we strongly recommend that you return your order by insured mail and save the receipt for your records. The Federated Mint is not responsible for lost return shipments.


              All returns must be postmarked on the return package within the 30 days of the customer's receipt of the package. If the 30th day falls on a federal holiday or Sunday, a postmark for the next business day will be accepted. If the product receipt date cannot be verified, the 30 day return period will begin 7 days from Federated Mint's ship date.
              Federated Mint reserves the right to refuse any items that are damaged, abused, or incomplete.


              Federated Mint will not accept partial returns nor will it issue partial refunds.


              If you have any questions, please feel free to contact our Client Satisfaction team by email at: [email protected]

            Alerts

            See What BBB Reports On

            Out of Business

            According to information in BBB files, this business is no longer in business.

            Alert

            March 10, 2023. BBB received notification from the law firm representing Federated Mint stating the company has ceased daily operations and is no longer in business. The company suggests consumers owed a refund to contact their credit card company to dispute the charges. This will be the quickest way for consumers to receive a refund. Federated Mint has been in contact with its credit card processor, and the chargeback will not be disputed. 

            Additionally, consumers can also file a complaint with the Ohio Attorney General's office at https://www.ohioattorneygeneral.gov/individuals-and-families/consumers/file-a-complaint.aspx or call (800) 282-0515.

            Contact Information

            Massillon, OH 44647-6142

            Visit Website
            Email this Business
            (330) 318-3080

            Accreditation

            This business is not BBB Accredited

            BBB Rating

            NR

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

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            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.