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ComplaintsforPetrarca Landcare Inc.
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Complaint Details
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Initial Complaint
08/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This business never told us the free estimate wasn’t free. They were trying to charge for someone that came out (an arborist) to tell us that he cannot provide the service to a small bush next to our house. The employee was only there for five minutes with no calculation or any paperwork stating that there would be a charge to come out and not offer anything. Their website has free estimates when we looked at it. A few days later, we received an invoice of $133.13 for no service offered. We are feeling like this may be a scam. They decided to call it an evaluation without even mentioning charging us for something that is not even going to be serviced. See note on bottom right of the invoiceBusiness response
09/13/2022
Petrarca Landcare has credited Mr. ****** account for $133.13.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.