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ComplaintsforPapa John's
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Complaint Details
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Initial Complaint
01/28/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Hello! Where do I start? Well the past few times we have tried ordering from papa John's ever since they changed managers the service is horrible they have called us stating they can't deliver our order because they don't have enough stuff to make our order or they say they don't have a driver to deliver the food they have done this very often latley & it seems like with the new management they have gone down hill . They sent us a promo code for the last time they couldn't bring us anything which by the way the promo code says not valid Everytime I try to use it , it won't work. & they said they had to call everyone who ordered food & cancel orders this has been an ongoing thing . I really love the food but I'm frustrated with this . They also take over an hour to deliver anymore or longer when we actually get anything from them... No one even answers when you try to press the option to get a hold of the manager.Customer response
01/31/2022
I just want better service I really enjoy the food ! .
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.