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Justin Abbott has 1 locations, listed below.

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    Business ProfileforJustin Abbott

    Plumber

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Massillon, OH 44646-1605
    BBB File Opened:
    4/12/2023
    Business Management
    • Mr. Justin Abbott, Owner
    Contact Information

    Principal

    • Mr. Justin Abbott, Owner

    Customer Contact

    • Mr. Justin Abbott, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 12-24-22 some pipes burst in the back of my house where the washing machine is, but of course affected all the water in the house as I had to turn the water off at the main. I called Justin and he came out right away and fixed the immediate problem but because of the terrible cold he asked if he could come back later and fix the problem under the crawl space which only affected the washer. All other water in the home was restored. I was fine with that. Because of some other unexpected money issues I wasn't able to call him back until mid-February. He came out on 2-21-23 and worked on the remaining broken pipes. Right after he left I went to do some laundry and discovered that the spigot that he had replaced in Dec. was leaking a bit and when I turned it on it was leaking much more to the point I had to put a bucket under it to collect the water. I immediately called him back and he seemed irritated but said that he would "stop by" when he was in the neighborhood and take a look. He never called or stopped. At some times, with the spigot OFF, i would get as much as 1-2 gallons of water in less than 24 hrs. I called him again on 2-27-23 and on 3-27-23 and he will not answer his phone or get back to me.
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    Customer Reviews

    0 Customer Reviews

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