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Find a Location

Massillon Roofing Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Massillon Roofing Company

      112 Erie St S Massillon, OH 44646-6650

    • Massillon Roofing Company

      8228 Traphagen St NW Apt A Massillon, OH 44646-1703

    Business ProfileforMassillon Roofing Company

    Roofing Contractors
    Multi Location Business

    Current Alerts For This Business

    Alert:

    On May 17, 2019 BBB opened an investigation on Storm Damage Consultants after receiving a complaint involving owner, Mike Hayden. It was found Mike Hayden was also associated with the contracting/roofing companies; Massillon Roofing and Cleveland Insurance Consultants. The BBB contacted Mr. Hayden by mail and email to request clarification of association between all the businesses. The BBB's investigation revealed the following:

    XPROQUO, LLC doing business as Storm Damage Consultants is registered and active with the Ohio Secretary of State since October 25, 2018. Transparent Commercial Contractors, LLC doing business as Massillon Roofing is registered with the Ohio Secretary of State since March 23, 2016. The website, massillonroofing.com no longer works. Cleveland Insurance Consultants, LLC is registered with the Ohio Secretary of State since February 16, 2016 and is currently active. The company's website freeroofs.us is also the same website that is being used for Storm Damage Consultants. Additionally, Cleveland BBB conducted an investigation and Ad Review on Cleveland Insurance Consultants in June 2017. 


    In May and June 2019, BBB mailed complaints to the 112 Erie St. S. Massillon, OH 44646 address. They were returned by the post office as "not deliverable as addressed - Unable to forward". BBB drove to this address. The building appeared vacant and had a "for rent" sign in the window with a second sign listing "Cleveland Insurance Consultants" and the phone number 216-224-1911.  

    BBB sent email correspondence to Mr. Hayden requesting clarification of the operating status and affiliation between Storm Damage Consultants, Massillon Roofing, and Cleveland Insurance Consultants. Ohio Secretary of State listing was still active but the website no longer worked and the Cleveland BBB report indicated Mr. Hayden told them he was dissolving the partnership in August 2017. 

    Mike Hayden has not responded to BBB. Consumers with outstanding concerns are encouraged to file a complaint or customer review for BBB records but may also wish to contact legal counsel.

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:

    Co-Owner Mike Hayden is also identified in BBB files as the Owner of Storm Damage Consultants and Cleveland Insurance Consultants. Canton BBB maintains a separate report on Storm Damage Consultants in our files and Cleveland BBB maintains a separate report on Cleveland Insurance Consultants. 

     

    This company does not have a rating at this time because BBB does not have a clear understanding of the business and it's relationship with other businesses that are owned by Mr. Hayden. 

    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Massillon Roofing Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Massillon Roofing Company

        112 Erie St S Massillon, OH 44646-6650

      • Massillon Roofing Company

        8228 Traphagen St NW Apt A Massillon, OH 44646-1703

      Location of This Business
      112 Erie St S, Massillon, OH 44646-6650
      BBB File Opened:
      8/2/2004
      Business Incorporated:
      3/23/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Massillon Roofing
      • Transparent Commercial Contractors, LLC
      Business Management
      • Mr. Dean R Master
      • Mr. Christopher D'Andrea, Co-Owner
      • Mr. Mike James, Co-Owner
      Contact Information

      Principal

      • Mr. Dean R Master

      Customer Contact

      • Mr. Mike James, Co-Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

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      Local BBB

      BBB Serving Canton Region & Greater West Virginia

      BBB Reports On

      BBB reports on known marketplace practices.

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