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          Additional Information

          Not BBB accredited

          Massillon Roofing Company

          View full profile

          This is a multi-location business.

          Find a Location

          Massillon Roofing Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Massillon Roofing Company

              112 Erie St S Massillon, OH 44646-6650

            • Massillon Roofing Company

              8228 Traphagen St NW Apt A Massillon, OH 44646-1703

            Location of This Business
            112 Erie St S, Massillon, OH 44646-6650
            BBB File Opened:
            8/2/2004
            Business Incorporated:
            3/23/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Massillon Roofing
            • Transparent Commercial Contractors, LLC
            Business Management
            • Mr. Dean R Master
            • Mr. Christopher D'Andrea, Co-Owner
            • Mr. Mike James, Co-Owner
            Contact Information

            Principal

            • Mr. Dean R Master

            Customer Contact

            • Mr. Mike James, Co-Owner
            Additional Contact Information

            Phone Numbers

            Additional Business Information
            Believed to be out of business
            According to information in BBB files, it appears that this business is no longer in business.
            Additional Info

            Co-Owner Mike Hayden is also identified in BBB files as the Owner of Storm Damage Consultants and Cleveland Insurance Consultants. Canton BBB maintains a separate report on Storm Damage Consultants in our files and Cleveland BBB maintains a separate report on Cleveland Insurance Consultants. 

             

            This company does not have a rating at this time because BBB does not have a clear understanding of the business and it's relationship with other businesses that are owned by Mr. Hayden. 

            Additional Info
            Co-Owner Mike Hayden is also identified in BBB files as the Owner of Storm Damage Consultants and Cleveland Insurance Consultants. Canton BBB maintains a separate report on Storm Damage Consultants in our files and Cleveland BBB maintains a separate report on Cleveland Insurance Consultants. 
            Service Type
            Business Categories
            Roofing Contractors

            Alert

            See What BBB Reports On

            Alert

            On May 17, 2019 BBB opened an investigation on Storm Damage Consultants after receiving a complaint involving owner, Mike Hayden. It was found Mike Hayden was also associated with the contracting/roofing companies; Massillon Roofing and Cleveland Insurance Consultants. The BBB contacted Mr. Hayden by mail and email to request clarification of association between all the businesses. The BBB's investigation revealed the following:

            XPROQUO, LLC doing business as Storm Damage Consultants is registered and active with the Ohio Secretary of State since October 25, 2018. Transparent Commercial Contractors, LLC doing business as Massillon Roofing is registered with the Ohio Secretary of State since March 23, 2016. The website, massillonroofing.com no longer works. Cleveland Insurance Consultants, LLC is registered with the Ohio Secretary of State since February 16, 2016 and is currently active. The company's website freeroofs.us is also the same website that is being used for Storm Damage Consultants. Additionally, Cleveland BBB conducted an investigation and Ad Review on Cleveland Insurance Consultants in June 2017. 


            In May and June 2019, BBB mailed complaints to the 112 Erie St. S. Massillon, OH 44646 address. They were returned by the post office as "not deliverable as addressed - Unable to forward". BBB drove to this address. The building appeared vacant and had a "for rent" sign in the window with a second sign listing "Cleveland Insurance Consultants" and the phone number 216-224-1911.  

            BBB sent email correspondence to Mr. Hayden requesting clarification of the operating status and affiliation between Storm Damage Consultants, Massillon Roofing, and Cleveland Insurance Consultants. Ohio Secretary of State listing was still active but the website no longer worked and the Cleveland BBB report indicated Mr. Hayden told them he was dissolving the partnership in August 2017. 

            Mike Hayden has not responded to BBB. Consumers with outstanding concerns are encouraged to file a complaint or customer review for BBB records but may also wish to contact legal counsel.

            Contact Information

            112 Erie St S

            Massillon, OH 44646-6650

            (330) 752-4818

            Accreditation

            This business is not BBB Accredited

            BBB Rating

            NR

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.