ComplaintsforRev Auto, LLC
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Complaint Details
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Initial Complaint
04/03/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I bought a 2011 Jeep Wrangler on March 3rd from Rev Auto Sales, when I went to get the vehicle and pick it up it was dark and late and the paperwork took awhile so when we went and got in the Jeep I noticed the engine light was on so I said something and the guy there said bring it back Sat. morning and we will take care of it, so I went in Sat. and he scanned it and said go buy a new gas cap WELL I did and that didnt work so I took the Jeep tpo a mechanic to see what was going on and noticed I had a radiator leak and a broken spring that was all rusted (so its been broke for awhile) the mechanic said the Jeep needs a whole new front end Springs, tie rods, upper lower ball joints and universal joints and brakes, he said I shouldnt be driving it and there is no way the vehicle passed any inspection to be sold. So now I need a couple thousand dollars for the Jeep to even be safe to drive and I dont have it, I gave them every penny I had and I am in the middle of a divorce and struggling as a single parent so I dont know what to do - I called to stop the finance company from paying them but it was too late (2 days) - Rev Auto wont return any of my messages, I feel like they should make this right, I didnt but a 1200.00 car I bought a 15k car that shouldnt even be being driven.....This is bad for business and they could have worked something out with me to make this right - I shouldnt have to file a claim with BBB - what is wrong with these people taking advantage of people - people like this is why the world is the way it is, now I have to be scared to death when driving my kids in this thing - but I have no choice.Customer response
05/09/2024
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Rev Auto, LLC regarding complaint ID *********
Regards,
********* ******
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Contact Information
1004 Lincoln Way E
Massillon, OH 44646-6836
Business hours
Today,Closed
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.