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Find a Location

Charlie's Dodge,Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Charlie's Dodge,Inc

      725 Illinois Ave Maumee, OH 43537-1711

      BBB Accredited Business
    • Charlie's Dodge,Inc

      PO Box 370 Maumee, OH 43537-0370

      BBB Accredited Business

    Business ProfileforCharlie's Dodge,Inc

    Auto Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1977

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Charlie's Dodge,Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Charlie's Dodge,Inc

        725 Illinois Ave Maumee, OH 43537-1711

        BBB Accredited Business
      • Charlie's Dodge,Inc

        PO Box 370 Maumee, OH 43537-0370

        BBB Accredited Business
      Location of This Business
      725 Illinois Ave, Maumee, OH 43537-1711
      BBB File Opened:
      2/24/1977
      Years in Business:
      47
      Business Started:
      2/14/1977
      Business Incorporated:
      2/4/1977
      Accredited Since:
      2/1/1977
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      101
      Alternate Business Name
      • Charlie's Dodge Chrysler Jeep Ram
      Business Management
      • Mr. Ken Millen, General Manager
      Contact Information

      Principal

      • Mr. Ken Millen, General Manager

      Customer Contact

      • Mr. Ken Millen, General Manager
      Additional Contact Information

      Fax Numbers

      • (419) 887-6052
        Primary Fax

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/18/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Bought the 2020 ram 1500 in August it was Ram Certified. Had it less than an hour and the oil cooler started pouring oil everywhere. Took it back to the dealership and they had it about a week and returned the vehicle and guaranteed it was in perfect shape. I got it home and the next day I smelled oil again and crawled underneath and seen oil everywhere from the front to the back of the truck. I called the dealership and they told me the tech must’ve forgot to degrease it. 2 days later they called for me to come get it. I had it for about 2 weeks and I went out to warm it up before a short family trip and one of the kids came in and said they smelled gas. I went out and the truck wasn’t running and there was fuel everywhere in my driveway. Once again called the dealership and told them and they had it towed. They called a couple days later and said they had the lowest tech working on it and he didn’t put the fuel clips back on all the way. They completely downplayed how serious this could’ve been. An engine fire could’ve started while I had my family in the vehicle. I never received 1 apology from anyone. All because someone that should’ve been working on the vehicle was allowed to. I wouldn’t trust my 10 year old to work on it she’s not qualified. So a week later I noticed the familiar smell of oil. I called and made them pick it up the next day. The called me back and it was a vvt valve and it supposedly took 2 weeks to get the part because of the strikes. I looked at the engine bay a few days later because I smelled oil again and I noticed the part doesn’t look new and it was coated in oil again. There’s no way in **** it’s going back to Charlie’s dodge a 5th time. I’ve lost so much time and incurred expenses driving back and forth. They’ve literally had the vehicle more than me in the 2 months I’ve owned it. I have no confidence in the service department whatsoever. I’m just worried about the future of this vehicle I don’t know if it will last.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cayla S

      1 star

      08/08/2024

      Beware of this business! Im a previous employee and had the worst experience while working there. Payroll shared my hourly rate with other employees at the business and HR did absolutely nothing about it when it was mentioned. Personal conversations that Ive had with management was also shared within the company as well. Ive been told by fellow coworkers in other departments that theyve had this ongoing issue within the office department for a long time and how no one has addressed it. I was the only African American employee working in the office and how I was treated was definitely different than everyone else. I tried sharing my concerns and feelings about what *** experienced yet nobody did anything to make me comfortable while working there. How they run their business is very unprofessional and someone needs to speak up! I regret ever accepting a position there!

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