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Find a Location

GLIC Electrical has 1 locations, listed below.

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    Business ProfileforGLIC Electrical

    Electrical Contractors

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We provide 24/7 full service electrical contracting to residential, commercial, institutional, and industrial customers in Ohio, Michigan, and Indiana.

    Products & Services

    Residential, Commercial & Industrial Electrical Services, Tele-Data, Fire Alarms

    Business Details

    Location of This Business
    580 Longbow Dr, Maumee, OH 43537-1759
    BBB File Opened:
    10/8/2021
    Years in Business:
    5
    Business Started:
    1/1/2019
    Business Incorporated:
    11/13/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    25
    Alternate Business Name
    • Great Lakes Industrial Contracting, Ltd.
    Business Management
    • Mr. Scott Horner, President
    Contact Information

    Principal

    • Mr. Scott Horner, President

    Customer Contact

    • Mr. Scott Horner, President

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I hired GLIC Electrical to fix an electrical issue inside my home. A technician was sent to my home to asses the issue and I asked him how long/much he thought the fix would take. And based He told me somewhere in the $500-600 range. The technician came back with another technician on January 31st. The technicians worked probably 5 or so hours (I was at home & worked remotely that day). However the last 30-45 min I noticed the working stopped and they conferred in my bedroom. It was brought to my attention that they accidentally damaged my floor. They were spending time conferring on how to tell me and how to tell their boss. I told them I may have additional flooring in my home to replace the damaged piece. The two left my home en route to hardware store to find a replacement before I called them saying I had the piece. They returned and took it from my hands and placed it on my floor (something I could've done). In the months to follow, there was no follow-up communication with GLIC. On June15 I received a text from *** ***** asking if I was going to pay the invoice. I never received one. He then sent me an one lined invoice for $975. I told him I wanted a credit for the damage done and itemized invoice. GLIC waited until June 25 to respond with a second invoice for $800 after a credit. I once again asked for a detailed itemized invoice. I was not given one. On July 22nd *** ***** called me demanding payment. I told him he's never once sent me a detailed itemized invoice. He then told me that "he would put on lien on my house" if I don't pay him. I let him know that I would gladly pay if provided a fair detailed itemized invoice instead of what was sent. He told me that he would get back to me by July 27 with a cost sheet that I didn't ask for and an itemized receipt. That has not happened. I would like to have this issue resolved fairly. They waited nearly 5months to send an invoice, albeit a vague one. What was sent to me was an arbitrary price.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shelby L

    1 star

    04/21/2024

    I would not recommend or work with this company again.Every employee I spoke to was kind (****, ******, **************), the actual technician (Kam) was friendly. However, they failed the initial inspection and had to redo weather proofing. I've since hired another electrician to finish labeling the panel GLIC installed. The panel doesn't fit all of the breakers and covers them slightly. New electrician said without a new box there is no way to make them fit, so it will always look odd. We found out more that indicated poor work, but this review is long enough.The communication between employees at GLIC is extremely poor and caused a variety of issues with scheduling, parts, etc.I sent a list of the work requested by email, explained it over the phone, and went over it in person with ****. Ultimately approved:1. $675 Dual sensor, photo-ion smoke detectors for each level of the home 2. $3,150 200-amp service upgrade 3. $462.50 *********************************** total from 11/15 to 1/24 we communicated through 22 phone calls, 44 text messages, and 9 emails for this single job. Here are some examples of why we had to communicate so frequently:- We wanted to confirm that they were going to pull permits and send electricians who are licensed in MI.- We needed a new invoice sent over and waited 2 weeks but it hadn't been sent.- On what would have been day 1 of work, GLIC cancelled on us 2 minutes before start time.- Day 1 of work ended due to an emergency call. Told they'd possibly come back the next day, or Monday of the next week. I called and texted without any response until Monday morning when they scheduled us for later that week.- They brought the wrong smoke detectors to the house on day 2 of work.I can assure you that this review can't fully encapsulate the fuming frustration of experiencing it all. The sad part is that GLIC has all of the opportunity to get it together and be better, but I happened to be on the receiving end of their sloppy practices.

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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