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ComplaintsforShoe Dept. Encore
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/22/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
To whom it concerns on WednesdayJune 21st 2023 we visited store We are very unhappy we drove 50 miles for our nephew shoes .Store shelf says 50% off lowest price however they will not homor sale price. Manager was not helpful and did not honor the sale price.even tho tag clearly says 50% off lowest price. Said 49.99 is lowest he can go he stated its unfortunate our mistake but we can't honor this price,sorry. I said we will contact BBB.. this is false advertisement he said go ahead there is nothing I can do for you. store is in Levis Commons in Maumee Ohio
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.