ComplaintsforBrothers Property Maintenance LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Signed a basic contract on Sept.15, 2023 to have screen door and entry door replaced for a total of $1550.00. Gave a deposit $1100.00. Work was not completed until Nov. 30, 2023 at which time a check for the balance was given. Several delays occurred which was frustrating. Nov. 30th my storm door was installed with the exterior door to be done the next day. Dec. 6 the entry door was installed. I had asked to be given a final invoice describing what was installed with the cost and that it was paid in full. I asked several times for this paperwork but he kept telling me he forgot and would get it to me. Never happened. Unhappy with the final outcome. Gaps in the door/frame. Weatherstripping came off in a couple places. Length of door was trimmed, but it isn't straight. Door frame was chiseled at and left looking like crap. An area of ceiling was chiseled or scraped and left unrepaired. The faceplate of the latch isn't flush to the door. I let the contractor know I wasn't happy with these things. He admitted that the door frame needed sanded and painted. This job should not have been left in this manner and I have not gotten a response from this contractor since letting him know I wasn't happy.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.