Business ProfileforMission Impossible Animal Hospital

I had made a rabies appointment for our 2 dogs for April 26 2022. Prior to the appointment I checked the website to see what form of payment was accepted. No where on the website did it say checks were not accepted. I arrived at my appointment on time. During check out.. I was told that checks were not accepted. I was also told a different amount that I was expecting. So I called my husband for for debit card number.. but he could not read the numbers. I was not given my rabies tags or certificates. So I left my check for the amount that was according to the website. When I arrived home.. my husband called with his driver's license number and was told by the receptionist that our tags and certificates would be mailed. 2 weeks later we have not received our rabies tags or certificates. We have called and emailed several times. When we have spoke with staff.. they have told us a different story every time. We have missed 2 obedience classes with our dogs because we have no proof of vaccines. It is the law to have a current rabies tag and certificates. I would like to be reimbursed for the cost of my rabies... as I will have to get another done on the dogs. I would also like to be reimbursed for the obedience classes I have missed. Very disappointed that not one person returned a call or an email . They actually said this was my fault and then the last conversation the office manager said she was withholding my certificate until I paid the correct amount. I have copies of emails and screenshots of the prices that were posted the day of my appointment. And then I have screenshots of where they changed the prices on May 6 due to this mix up.... but still were rude to me.. screaming at me in their office.