Business ProfileforPeters Professional Landscaping

On March 31. 2021, I made a deposit of $2500.00 to Peters Landscaping for **** foot Green ***** Arborvitae at $250.00 each for a total of $3750.00.After several inquiries, I was informed the trees were backordered and finally arrived to be planted on June 2. I was not informed beforehand and was not home when they first arrived. On June 11, I charged he balance $2485.00) of the **** which included other work that was completed. I do not have a picture of the trees when they were first planted, but they looked anemic and not healthy and full. Within 2 weeks started turning ***** and ***** come to check them out. He suggested that they should be fertilized and mulched which he did. When they still did not improve, he advised that the ***** should be cut out o they could show new growth. *** they looked like sticks with some green. In the meantime, I had been watering daily when it didn't rain and my water **** increased 40%. Peters also sent the grower to check them out, but he too, offered no real advice to correct the continued ********. At this time, several of the trees are completely ***** and none of the others are healthy. I have called repeatedly leaving messages on their answering machine with no response from them on: 7/22, 8/4, 8/6, 8/30, 9/1, and 9/3. I did receive a call on 8/12 at 11:37am which I missed but called back immediately at 11:42am only to get the answering machine again.I have not called them since since it's obvious they do not want to honor the contract we made and I have dead trees and no customer service from *******************************************. This problem can be resolved by removing and replacing the trees or removing the trees and refunding $3750.00 I have a couple of pictures, but I don't know how to upload them