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Find a Location

Legacy Construction & Remodeling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLegacy Construction & Remodeling

    Home Improvement

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers home remodeling, framing, kitchen and bath remodeling, basement finishing, paint and drywall, fences and decks.

    Business Details

    Location of This Business
    Medway, OH 45341-1101
    BBB File Opened:
    7/23/2020
    Years in Business:
    4
    Business Started:
    7/1/2020
    Business Started Locally:
    7/1/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Justin M. Pemberton, Owner
    Contact Information

    Principal

    • Mr. Justin M. Pemberton, Owner

    Customer Contact

    • Mr. Justin M. Pemberton, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid Legacy CONstruction to put a front awning up over a door. $1134.54. After 3 no call no shows by them I wanted my money back. Now, no communication.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly W

    1 star

    11/08/2022

    This is the most unprofessional company I’ve ever worked with. When you pay 60% upfront of a $12,000 update to your home, you expect them to work. They show up when they want and work half a day. They had two and half weeks to complete the job. This company didn’t even clear out of my home till the day of my move in date. They would do the sub par work and not even tell me about not completing something. I’d go and see my home and ask why it wasn’t done the way I wanted it? Excuses after excuses with this company. When I was in the middle of my move this company contacted me for payment, since my lower level was incomplete I said I’m not paying till this job is completely done. They threaten to put holes in my walls, take off my doors, hardware off my cabinets. They cussed at me through text messages because of my refusal. I told them I’d call the police if they went and damaged my home. What kinda of professional threatens a customer like that? When I did arrive at my home they left my garage door open and all my doors to the property open. These guys are common thieves and not professional contractors. They left a ton of things needing to be fixed in my new home. I’ll have to hire a professional company to fix all their mistakes. Do not use this company for any kind of remodeling. This mistake will cost me more because of using this company’s services.

    Local BBB

    BBB of Dayton and Miami Valley

    BBB Reports On

    BBB reports on known marketplace practices.

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